Price
Large Coverage & Pain Relief - The neck ice pack provides full 360° coverage around your cervical, laryngeal, and trapezius areas. This ensures adequate pain relief and proper compression that snugly fits your neck with good elasticity.
Dual Use of Cold and Heat Therapy - Comfpack's hot cold neck ice pack wrap offers dual therapy to relieve pain from injuries, swelling, bruises, sprains, inflammation, and cervical pain. It’s perfect for MS sufferers too.
Soft & Flexible Design - Made from premium materials with expert-grade solid gel, this ice pack provides natural cooling while feeling comfortable. It remains flexible even after hours or days of freezing, making it safe for direct skin contact.
Ear Hole Design - The smart ear-exposed design reduces pressure on your ears, offering targeted cooling relief. It’s user-friendly for glasses wearers and helps prevent ear frostbite.
Soft Plush Lining - The Comfpack wisdom teeth ice pack head wrap features a soft plush lining to prevent condensation and frostbite. The skin-friendly plush allows direct skin contact without causing irritation or itching, even on sensitive skin.
Comfpack’s Promise - The product comes with a seals storage PE bag to enhance its longevity and protect against fridge odors. If you're not satisfied, our customer support team is ready to help, ensuring all your questions are immediately answered.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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